What happens after I send my request?
You get a reference number at once; our team reviews your request and availability, then sends you a written quote.
- You get your request number — It appears on screen as soon as the request reaches our team (such as DST-…), with the option to follow up on WhatsApp.
- Our team reviews it — We check the details, availability and feasibility with the service providers, and may contact you to clarify anything needed.
- You receive your quote — By e-mail (if you gave one) or WhatsApp, with a private link to read the quote and accept it or ask for a change.
- I want to add something to my request — Message us on WhatsApp or through the “Write to us” form and include your request number (DST-…).
- When will the quote arrive? — We reply to requests during business hours; the details are in the FAQ under “Requests & booking”.